jayabaji's Privacy Policy
Protecting your personal information is jayabaji's top priority. This policy explains in detail what information is collected, how it is used, and what your rights are.
Introduction and Scope
jayabaji ("we", "our", "platform") places the highest importance on the privacy of users' personal information. This privacy policy applies to all services provided through jayabajivip.cam, including account registration, betting and casino activities, mobile applications, and all related digital channels.
By creating an account on this platform or using any of its services, you are considered to have accepted all the terms of this privacy policy. Our Terms and Conditions also complement this policy, and it is recommended that both documents be read together.
This policy applies only to activities conducted within the jayabaji platform. We are not responsible for the privacy policies of third-party websites or services.
Types of Information Collected
jayabaji collects various types of information, which can be categorised as follows:
2.1 Identity Information
- Full name and date of birth (for age verification)
- National ID or passport number (for account verification)
- Mobile number and email address
- Current address
2.2 Financial Information
- bKash, Nagad, Rocket, Upay account numbers (solely for completing transactions)
- General bank account information (for bank transfers)
- Deposit and withdrawal history
2.3 Activity Information
- Betting and gaming history
- Login times, session duration, and browsing patterns
- Bonus claim and usage records
2.4 Technical Information
- IP address and device identifier information
- Browser type, operating system version
- Cookie and local storage data
How Information Is Collected
jayabaji collects user information in the following ways:
3.1 Information Provided Directly
Information you voluntarily provide during account registration, KYC (Know Your Customer) verification, deposit or withdrawal requests, and when contacting our support team is collected.
3.2 Automatically Collected Information
While using the platform, technical information is collected automatically through server logs, cookies, and similar technologies. This information is used to ensure the security and performance of the platform.
3.3 Information Received from Third Parties
Certain information may be confirmed through identity verification services and payment processing partners. However, these third parties operate under their own privacy policies.
Purpose of Using Information
Collected information is used only for the following purposes:
- Account creation, verification, and management
- Processing all financial transactions including deposits and withdrawals
- Correctly delivering bonuses, cashback, and VIP benefits
- Maintaining platform security and preventing fraud
- Managing customer support services
- Enforcing responsible gaming policies
- Improving platform performance and resolving technical issues
- Sending important account-related notifications
- Complying with applicable laws and regulations
Sharing Information with Third Parties
jayabaji does not share user information with third parties unnecessarily under any circumstances. However, limited information may be shared in the following cases in order to provide services:
5.1 Payment Processing Services
Necessary information is shared with the relevant financial service providers to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers. This information is used only for transaction verification.
5.2 Technology Partners
Information necessary for operations may be shared with game software providers and technology service providers. These partners operate under strict confidentiality agreements.
5.3 Legal Obligations
Information may be disclosed to the relevant authorities if required by a court order, government investigation, or applicable law. In such situations, jayabaji will make every effort to notify the user as far as possible.
5.4 Business Changes
User information may be transferred in the event of a business merger or acquisition. However, similar protections under this privacy policy will be maintained under the new ownership.
Cookies and Tracking Technologies
jayabaji uses cookies and similar technologies to operate the platform smoothly. Cookies are small data files stored on your device.
6.1 Essential Cookies
These cookies are essential for maintaining login status, security verification, and the core operation of the platform. Disabling them will prevent the platform from functioning correctly.
6.2 Functionality Cookies
These cookies are used to remember your preferred language, display settings, and personalised experience.
6.3 Analytics Cookies
These cookies are used to evaluate platform performance and improve the user experience. Data obtained from them is analysed in aggregate and no individual is identified separately.
You can control cookies by changing your browser settings. However, disabling certain cookies may cause some platform services to not function correctly.
Data Storage and Security
jayabaji adopts industry-standard security measures to keep user information secure.
7.1 Technical Protection
- All data transmission secured through SSL (Secure Socket Layer) encryption
- Sensitive data stored with AES-256 encryption
- Regular security audits and vulnerability assessments are conducted
- Two-factor authentication (OTP) support
- Automated fraud detection system active
7.2 Data Retention Period
Information for active accounts is retained as needed to provide services. Even after an account is closed, information necessary to meet legal obligations is retained for a specified period. After that, data is securely deleted or anonymised.
7.3 Response to Data Breaches
In the event of a security breach, jayabaji will conduct a prompt investigation and notify affected users as quickly as possible. Necessary technical measures will also be taken to limit the extent of the breach.
User Rights
Every registered user of the jayabaji platform has the following rights regarding their personal information:
8.1 Right to Access Information
You may request to view any information stored in your account. jayabaji will provide that information within a reasonable time.
8.2 Right to Correct Information
If there is any error or incompleteness in the collected information, you may request a correction. After accurate information is provided, jayabaji will update the record promptly.
8.3 Request for Deletion
You may request deletion of information that no longer needs to be retained beyond legal obligations. However, information required for ongoing activities or dispute resolution may not be immediately deletable.
8.4 Right to Object to Data Processing
In certain cases, you may object to the processing of your information — for example, by requesting that marketing communications be stopped. You may contact our support team to fully exercise this right.
Protection of Minors
jayabaji strictly refrains from providing services to anyone under the age of 21. Age verification is a mandatory step in the registration process. If any user is found to be under 21, their account will be suspended and the collected information will be securely deleted.
We do not knowingly collect any information from minors. If a parent or guardian believes that their child has registered on the jayabaji platform, they are requested to notify our support team immediately. Further details on the protection of minors can be found in the Responsible Gaming policy.
Changes to This Policy
jayabaji reserves the right to amend or update this privacy policy as needed. If any significant changes are made, users will be notified in the following ways:
- A notification will be sent to the registered email address
- A notification will be shown when logging into the platform
- The "Last Updated" date at the top of this page will change
If you continue using the platform after any changes, you will be considered to have accepted the revised policy. We recommend visiting this page regularly. To learn more about any changes, please see our FAQ section.
Contact Information
If you have any questions, requests, or complaints regarding this privacy policy, please contact us through the following:
- Live Chat: 24/7 support is available through the platform, in Bengali and English
- Email: [email protected]
For privacy-related requests, you may be required to provide account information for identity verification. We aim to respond to all requests within a reasonable time.