jayabaji Complete Terms and Conditions
This document clearly describes all the terms, rights, and responsibilities that apply between you and us when using the jayabaji platform. Please read the entire document carefully before creating an account.
These terms and conditions ("Terms") govern the use of the jayabaji platform ("Platform") and all related services. By accessing the platform or creating an account, you fully accept these Terms. If you do not agree with any term, do not use this platform.
General Provisions
jayabaji is an online gaming and sports betting platform that provides various gaming services to users in Bangladesh, including slots, live casino, cricket, and football betting. These Terms apply equally to every registered user.
jayabaji reserves the right to change or update these Terms at any time. Updated Terms take effect as soon as they are published on the platform. Continuing to use the platform after any changes means you have accepted the revised Terms.
Important Note: These Terms are written in English and the English version shall be considered the final and authoritative document. In the event of any dispute, the interpretation of the English text shall apply.
Account Registration and Management
2.1 Registration Process
To open an account on jayabaji, you must provide accurate and up-to-date information. The name, mobile number, and other details you provide at registration must be your own. Opening an account using false or someone else's information is strictly prohibited.
2.2 One Account Only
Each user may operate only one account. If the same person opens multiple accounts, all accounts will be cancelled and any funds held in them may be forfeited.
2.3 Account Security
It is your responsibility to keep your username and password completely confidential. You must not allow any third party to access your account. The account holder is responsible for all activities carried out through the account.
- Use a strong password and change it regularly.
- If you notice any suspicious activity, notify the support team immediately.
- Always end your session after logging in on a public device or network.
Age and Eligibility Requirements
All services on jayabaji are strictly for individuals aged 21 and above. Minors are completely prohibited from opening an account. The platform may request identity verification at any time, and failure to provide the required documents may result in account suspension.
Age Verification: jayabaji is firmly committed to protecting minors from gaming. If false age information is provided, the account will be permanently closed and all related transactions will be cancelled.
You confirm that you are a resident of Bangladesh and that online gaming is legally permitted in the location from which you are currently using the platform.
Deposits, Withdrawals and Payments
4.1 Deposit Methods and Limits
jayabaji currently accepts deposits via bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers, major commercial banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank are supported. The minimum deposit for each method is ৳100.
4.2 Withdrawal Methods and Timeframes
The same methods apply for withdrawals: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳500. Approved withdrawals are generally processed within 5 to 30 minutes.
4.3 Account Verification
Before processing a withdrawal request, jayabaji reserves the right to verify your identity and payment method. Failure to provide the required documents in time may delay the withdrawal.
Important: The payment method used for deposits and withdrawals must be registered in your own name. Transactions using a third party's account are prohibited and may result in account suspension.
4.4 Currency
All transactions on the jayabaji platform are conducted in Bangladeshi Taka (৳). Transactions in cryptocurrency or foreign currency are not supported.
Bonuses and Promotional Offers
5.1 Welcome Bonus
jayabaji offers a 150% bonus on the first deposit, up to a maximum of ৳5,000. The wagering requirement on the bonus is 25 times the bonus amount. For example, a ৳1,000 deposit adds a ৳1,500 bonus, bringing the total balance to ৳2,500; in this case, a total of ৳1,500 × 25 = ৳37,500 must be wagered before a withdrawal can be made.
5.2 Other Promotions
jayabaji's weekly reload bonus, cricket fever bonus, birthday reward, friend referral reward, and Friday slots bonus — each offer has its own rules and wagering requirements that apply separately.
5.3 General Bonus Rules
- After claiming a bonus, withdrawals are not permitted until the wagering requirements have been met.
- It is not possible to have multiple bonuses active at the same time.
- Any attempt to earn bonuses through fraudulent means will result in account suspension.
- Winnings from a bonus are not real money — they only become withdrawable once wagering is completed.
- jayabaji reserves the right to change or cancel any promotion.
Gaming Rules
6.1 Game Play Conditions
All games on the jayabaji platform — slots, live casino, cricket betting, football betting, and others — are operated according to the rules and RTP of third-party software providers such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe.
6.2 Betting Limits
Each game and betting market has set minimum and maximum bet amounts, which are displayed on screen when the game loads. jayabaji reserves the right to set or change betting limits individually for any account.
6.3 Technical Issues
If a game is left incomplete due to a server or connection failure, jayabaji will finalise the result of that round based on its recorded data. jayabaji reserves the right to void any incorrect results or amounts displayed due to a technical error.
Prohibited Activities
The following activities are strictly prohibited on the jayabaji platform:
- Using bots, automated software, or any artificial means to operate games.
- Attempting to gain bonuses or winnings through any form of collusion or group manipulation.
- Exploiting any bug or technical vulnerability in the platform to earn money.
- Using the platform as a channel for money laundering or illegal financial transactions.
- Conducting transactions on behalf of others or using a third party's account.
- Opening multiple accounts by concealing identity or providing false information.
- Attempting unauthorised access to the system through hacking or cyber attacks.
Penalties: If any of the above violations are detected, jayabaji will immediately close the relevant account, forfeit all balances and bonuses, and reserves the right to take legal action where necessary.
Account Suspension and Closure
8.1 Suspension by jayabaji
jayabaji reserves the right to temporarily suspend or permanently close any account at any time, particularly in cases of Terms violation, without prior notice.
8.2 Closure by User
You may request account closure at any time by contacting the support team. Any pending withdrawal requests at the time of closure will be processed subject to verification requirements.
8.3 Inactive Accounts
An account with no transactions or logins for 12 consecutive months may be considered inactive. After this period, identity verification may be required to reactivate the account.
Responsible Gaming Policy
jayabaji is firmly committed to responsible gaming. Gaming is a form of entertainment — it is not a solution to financial problems. Our responsible gaming guidelines apply to every user.
- You can set deposit limits for yourself.
- There is an option to take a temporary or permanent break (self-exclusion).
- If you notice signs of gaming addiction, contact the jayabaji support team.
- Anyone under the age of 21 is prohibited from using this platform.
Data Protection and Privacy
jayabaji treats the protection of users' personal information as its highest priority. The platform is secured with SSL encryption technology. To learn more about how we collect, store, and use your information, please read our Privacy Policy.
Your personal information is not sold to third parties. Only limited information necessary for payment processing, identity verification, and operational purposes may be shared with trusted partners.
Service Changes and Availability
jayabaji reserves the right to change, suspend, or discontinue its game library, payment methods, bonus programmes, and other services at any time. The platform may occasionally be temporarily unavailable due to server maintenance or technical reasons.
If any service or game is unexpectedly discontinued, jayabaji will attempt to take reasonable steps for the accounts of affected users, though this does not constitute an obligation.
Limitation of Liability
jayabaji is not liable for financial losses arising from gaming or betting on the platform. Each user places bets at their own discretion and at their own risk. There is financial risk in gaming and betting, and you should never wager more than you can afford to lose.
jayabaji's direct liability is limited where a loss occurs due to the failure of third-party software or payment providers. However, jayabaji will provide every possible assistance in resolving the issue.
Dispute Resolution
13.1 Complaints Process
If you have a dispute or complaint, please first contact the jayabaji support team via live chat or email. The support team generally reviews complaints promptly and aims to provide a resolution as quickly as possible.
13.2 Final Decision
In any dispute, the decision of jayabaji's management shall be considered final. However, we are committed to reviewing every complaint in a fair and transparent manner. For answers to general questions about our services, see the FAQ section.
Contact Us
If you have any questions or comments about these terms, please contact jayabaji's support team through the following:
- Live Chat: 24 hours, 7 days a week — support available in Bengali and English.
- Email: [email protected]
To learn more about our platform, services, and team, read the About Us page.